An Inside View of the Medical Office Administration Career Field
Katie Paterson is across the country, but right where she wants to be after graduating from a medical office administration program in Ottawa.
After finishing high school in her hometown of Kemptville, Ont., Katie decided to pursue a career in the medical field, and was accepted to the one-year, career-focused program in nearby Ottawa.
"My experience in the medical office administrator program was really good. I made a lot of great friends, and I had a great teacher that I learned a lot from," says Katie, 27. "I especially found that the medical terminology training I received has really helped me in my career."
After successfully completing the program, Katie made another important decision to move to beautiful British Columbia, where she has now been a successful professional at the Towne Center Medical Clinic in Westbank, near Kelowna, for more than two-and-a-half years.
A typical day for Katie includes a mix of administrative, patient care, and hands-on duties, which provides her with an enjoyable variety throughout the day. She is responsible for greeting patients and handling the receptionist side of the office, seeing patients to exam rooms and assisting doctors with their treatment, and—for a change of pace, Katie also takes on the physical tasks of instrument wrapping, laundry, and the sterilization of procedure rooms.
"I love that my job allows me to interact with so many different people. I am constantly meeting new patients and hearing their stories, whether they are funny, happy, sad, or inspirational. The doctors and my co-workers are also really great to work with," Katie says. "If you love the medical field, this is a great career to go into. I love going to work every day."