Computer Technician Training Schools

Length of Training

Programs can take anywhere from four to 48 months, depending on the type of credential you pursue.* The OOH notes that technicians who focus on network support typically need more advanced credentials than those who concentrate on user support.

Most Common Length of School*
(range in months)

• Computer technician
  4-48
• Information technology
  24-48
• Computer programming
  24-48
• Computer science
  48

Program Options

Certificate and diploma programs are the shortest options, generally taking no more than a year to complete.* They offer foundational training in areas like installation, configuration, troubleshooting, and repair. Some are focused exclusively on preparing students for specific industry certifications.

Associate degree programs take up to two years.* They typically cover the fundamentals of computer systems and include general education courses like math and communications.

Bachelor's degree programs usually take about four years, though some can be completed in as little as three.* They tend to offer more advanced coursework in areas like database programming, network security administration, and business management.

Typical Courses

Programs often cover topics like:

• The fundamentals of different operating systems
• Computer maintenance and repair
• Network security
• Routers and firewalls
• Systems management
• Basic programming

Skills You Can Learn

You could begin learning how to:

• Conduct diagnostic tests
• Perform preventive maintenance
• Install, configure, administer, and repair computer hardware and software
• Support and upgrade computer systems and devices, such as those running on:
  • Windows
  • Linux
  • Chrome OS
  • macOS
  • iOS
  • Android
• Document repair and maintenance activities
• Communicate with users

Licensing & Certification

You do not need to be licensed or certified to work as a computer technician. However, many employers look for voluntary certifications that indicate you have a certain level of expertise in a specific technology.

For example, by earning the CompTIA A+ certification, you are demonstrating your ability to troubleshoot several different operating systems and devices. Many computer technician programs prepare their students to take the A+ exams.

CompTIA offers additional certifications in areas such as networking and security. Relevant certifications are also available from technology companies like Cisco and Microsoft.

Education & Training FAQs

Will my certifications expire?

Because technology changes so quickly, many IT certifications must be renewed periodically.

For instance, role-based Microsoft certifications are valid for two years. The company is in the process of developing its renewal procedures.

CompTIA and Cisco certifications are generally good for three years. If you wish to renew, you must complete a certain number of continuing education credits and/or pass an exam.

What should I look for in a computer technician program?

Ensure that the program you pick provides you with training in repairing hardware, troubleshooting software problems, and running automatic diagnostic programs. The more familiar you are with installing, modifying, and repairing different types of computer software and hardware, the better prepared you will be to solve a wide variety of technical issues.

It is also important that your program provides plenty of time to practice your skills. After all, most people learn best by doing. Look for a program that develops your ability to solve complex technical problems through repeated trial-and-error practice with industry-standard equipment.

One of the best ways to get experience beyond your classroom training is through an internship in the field. Some computer repair training programs offer this option to students because it's a great way to get on-the-job instruction and make valuable industry connections.

Earnings

Computer support specialists earn a median annual wage of $57,910, according to the Occupational Outlook Handbook (OOH) May 2021 projections.**

Job Openings & Outlook

Bureau of Labor Statistics (BLS) projections show that from 2021 to 2031, employment of computer support specialists is expected to grow by 6 percent.**

About 56,500 computer support jobs should open up over that decade.**

What a Computer Technician Does

Computer technicians provide technical support services to businesses, non-profit organizations, public institutions, or individuals. They might maintain an organization's data communications networks or assist end users who experience technical problems.

Depending on their specific role, technicians may perform tasks like:

• Responding to in-person, phone, or email requests for assistance with hardware or software problems
• Running diagnostic tests
• Installing and configuring operating systems and software programs
• Repairing desktop computers, laptops, printers, mobile devices, servers, routers, switches, and other hardware
• Carrying out regular maintenance to keep local area networks (LANs), wide area networks (WANs), and Internet networks working properly
• Backing up files to a network
• Keeping firewall and security software up to date

Work Settings

Computer technicians frequently work in settings like:

• Offices
• Retail repair shops
• Data centers
• Server rooms
• Call centers

Some even work from their own homes or within the residences of their various clients.

Specializations

Technicians can opt to focus on:

Network support: Maintain and repair an organization's data communication networks, including LANs, WANs, and Internet systems.

User support: Respond to phone or email inquiries and guide customers through the steps required to solve technical issues. Some user support specialists fix hardware or software problems for customers in retail electronics stores or through mobile services.

Career FAQs

How do I know if I'm cut out to be a computer technician?

Successful technicians tend to be highly organized and detail-oriented. They enjoy learning new technologies, solving problems, and dealing with all kinds of different people. It also helps if they have excellent communication skills, lots of patience, and a good sense of humor.